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BEST WESTERN Satisfaction Guarantee
We Aim To Please
At BEST WESTERN Orlando Gateway, we guarantee total guest satisfaction.
If you are not satisfied with your accommodations or our service at the BEST WESTERN Orlando Gateway Hotel, please inform the front desk staff. If we cannot correct the situation to your satisfaction, you will not be charged for your room*. As one of the best hotels near Universal Studios Florida®, we strive to provide our guests with the best Orlando experience. Your happiness is our biggest priority.
*Guest must advise front desk staff of problem right away and give them an opportunity to make the situation right. If hotel staff is unable to satisfy the guest, they will credit the guest a maximum of one night's room rental. Issues not covered by the satisfaction guarantee include dissatisfaction with hotel décor. Not all international hotels participate in this program.
For more about our BEST WESTERN satisfaction guarantee, contact us and then read some of our hotel guest testimonials.