Orlando Hotel Reviews

Browse Guest Testimonials

At BEST WESTERN PLUS Orlando Gateway Hotel, we surely aim to please. We love hearing about your experiences at our hotel! We want to make your travel experience the best that it can be.

Browse Orlando hotel reviews below and see why BEST WESTERN PLUS Orlando Gateway is the only choice for sunny Central Florida travel.

Guest from Ohio - March 3, 2009
We recently stayed at your hotel on March 3 rd and really enjoyed our stay.  I was wondering if you could tell me what type of pillows were on the bed.  I remember there were four and they were by far the most comfortable I have ever used. I must say out of the three hotels we stayed at while in Florida, yours was by far the nicest.  We had a bit of trouble finding it but it was very comfortable and the staff was very hospitable.

Guest from London - October 16, 2008
We stayed for 2 weeks at the BEST WESTERN PLUS Orlando Gateway Hotel and found that it had everything we required. We were out most days and evenings so it is a good base being so close to I-Drive. The room was clean; towels were replaced daily, as was the bathroom, although it could have done with a bit of a revamp - new coat of paint etc. The shop sold toiletries, drinks, snacks as well as pizzas, sandwiches, salads and giant cakes (we recommend the carrot cake) and was open from very early till very late. We saw no bugs in the hotel as we had experienced several years earlier at the Rodeway Inn. We were on the 6th floor so didn't hear much from the pool or the bar. Laundry facilities were good; the attractions desk people were helpful. We also used the interactive TV service (a couple of films) which was simple to use. It was much better that we expected it to be and would stay there again.

Guest from Scotland - Sept 29, 2008
We stayed for 14 nights from August 27, 2008and had a wonderful time. We stayed on the ground floor with doors opening to the pool. The staff was so friendly and nothing was a problem for them. If we had an issue, by the time we reported it and got back to the room someone was there to fix it. It was close enough to all tourist places but quiet at night time as you are not in the middle of international drive, just round the corner. We enjoyed it so much we are going back next year.
I was shocked that the rooms were so big for the price I booked. I found the hotel very clean and crisp. They have a sink outside the bathroom and a refrigerator, so if you have kids, then, that would be convenient when you're getting ready..

Posted October 11, 2008
This is my place to stay when visiting Universal Studios
This is the second time I've stayed at this hotel. I was as impressed with it this time as before. The staff is very pleasant and helpful. The rooms are clean and the beds are the most comfortable I have ever slept in! I enjoy that there is room service for breakfast and you can order movies from your room. The bathroom was clean and I had tons of towels. And, best of all, it is only 2 minutes from Universal Studios. They offer shuttles to the park, but I didn't use them since I have free parking there.
Very nice family friendly, close to universal studios, hotel. April 12, 2008
We had a great time and the bed's were amazing. It's very rare that you can actually say that your hotel mattress was comfortable enough to sleep all night long. After being awake that morning since 3 a.m. to catch a flight, it was quite pleasant sleeping in a very comfortable bed. It was convenient having the deli at the hotel. Although the food was a bit pricey for deli style meals, the size and portions were quite plentiful. The pool was very nice, although it could have been heated a little warmer.

December, 2007
Just returned from 18 nights at the BEST WESTERN PLUS Orlando Gateway Hotel. After reading many reviews on the internet we were a little worried as the remarks weren't consistently good, we should never have worried as it was lovely. The room was cleaned daily with change of bedding and towels most days, coffee and tea maker in room with daily supply. Lovely huge bed, clock radio, iron and board, T.V with free satellite channels. It was our honeymoon and we were extremely happy with the hotel would definitely return and would recommend to anyone. Brilliant location for universal studios, not so good for Disney but the public transport is great. Lots of cheap and cheerful eating places close by. You really cant go wrong with this hotel highly recommended. Thanks Best Western you made our honeymoon wish we could say the same about the actual wedding in Florida but that’s another story!!!